Public & Social Impact

Change is most powerful when it’s done with people, not to them

Overview

We work with local authorities, NHS and ICB partners, and the wider social care and community sector to design and deliver services that make a real difference. From children’s and adults’ social care to mental health, youth services, and VCSE collaboration, we help system leaders and frontline teams navigate complexity, drive improvement, and stay grounded in what matters most — people.

Our work includes strategy development, service redesign, facilitation, co-production, and partnership building, all delivered with deep sector knowledge and a commitment to equity, inclusion, and meaningful impact.

Whether you need external challenge, hands-on delivery support, or space to think differently — we’re here to help.

Who We Work With

  • Local authorities (children’s and adults’ services)

  • NHS trusts and Integrated Care Boards (ICBs)

  • Mental health and wellbeing services

  • Youth organisations and system partners

  • Voluntary, community, and social enterprises (VCSEs)

  • Safeguarding boards / multi-agency partnerships

What We Help You Achieve

  • Redesign services around people and outcomes

  • Improve cross-system collaboration

  • Embed co-production with lived experience

  • Plan and deliver transformation projects

  • Facilitate strategic thinking and learning

  • Navigate complexity and change with confidence

Core Services

  • Strategy & Planning - Support with vision setting, priorities, and delivery roadmaps.

  • Service Redesign & Transformation - Practical support to improve or reshape services using data, insight, and co-design.

  • Co-production & Lived Experience Engagement - Meaningful involvement of people with lived and professional experience in shaping services.

  • System Facilitation & Collaboration - Design and facilitation of cross-partner working, workshops, or programme boards.

  • Insight & Evaluation - Help with learning, reflection, and impact measurement.

Our Approach

We work relationally, adaptively, and with deep respect for the pressures you face. We bring an independent voice, lived and professional experience, and a belief in doing work that genuinely serves people and communities.

Let’s Talk

Whether you're early in your thinking or mid-way through delivery, we’re happy to offer a free consultation or join you for a working session.

“Lived experience is expertise. Our work creates the conditions for that expertise to drive better decisions, deeper insight, and lasting change.”